Frequently asked questions.

  • While PHPT offers treatment for a wide range of diagnoses, the best way to determine if this is the right service for you is to have a conversation with the therapist about your individual concerns. The highest quality outcome requires a collaboration between the patient and therapist. Therefore, finding the right fit must be a priority for the therapist and patient alike. A brief discussion will help us understand your needs and point you in the right direction.

  • Under New York State Law patients are permitted direct access to treatment from a licensed physical therapist without a referral for 10 visits or 30 days, whichever occurs first. If permitted by your insurance company, direct access to physical therapy provides an opportunity to save time and money by expediting treatment, as well as, subsequent relief and recovery.

  • PHPT can bill and accept payment directly from any health insurance plan that allows out of network medical services (including Medicare). We will contact your insurance company on your behalf to verify benefits and ensure that you understand your coverage prior to the start of care. Our goal is to keep your out of pocket cost consistent with in-network physical therapy cost whenever possible. We are happy to provide you with a cost comparison between in-network and out of network care to facilitate an informed decision.

  • The best way to book an appointment is via phone so that we may discuss the relevant details regarding treatment. You can also send us a message via email or through our contact form to request an appointment.

  • Please allow 60 minutes for the initial visit. Treatment times can range from 30-60 mins. We will discuss the expected time needed for subsequent treatments at the initial evaluation. Regardless of treatment length, only one patient is scheduled at a time. There is no overlap of treatment times. This is to ensure that each patient has the undivided attention they deserve from their therapist.